ezyCollect

If your business is spending too much time and resources chasing customers for payment, following up on promised payments then it may be time to think about changing the way you collect.

That’s where ezyCollect steps in, a secure cloud-based app that seamlessly integrates with MYOB Acumatica and then streamlines and automates manual collection tasks such as sending emails, SMS’s and postal letters so you can put your accounts receivables on autopilot and accelerate cash recovery.

You can also schedule phone calls for staff, manage disputes, track conversations and payment promises in the customer dashboard, escalating cases as needed.

Automate time-consuming manual AR tasks to save time
Boost productivity with tools and insights at your fingertips
Give your customers a seamless payables experience
ezyCollect offers one-on-one customer support and free ongoing training

Debt collection can be an arduous process. But with ezyCollect’s personalised communication plan you can easily follow up with your debtors that do not pay, and even thank the ones that do. And for steps that require a real person the tasks are added to your schedule.

ezyCollect also boasts a number of reports, graphs and intuitive tools that all work together to help you stay on top of your collection efforts. Now with a single click you can request credit checks, send pre-approved legal letters and escalate matters to debt collection agencies or lawyers.

Everything works towards minimising bad debt and increasing cash flow.

Debtor CRM

One source of truth for all AR data and activity. Easily identify overdue accounts. Have peace of mind that every invoice is tracked to payment. Use filters to slice and dice data in seconds. Daily customers-to-call list.

Automated communications

Schedule a series of automated reminders into a disciplined workflow. Select from multiple channels so your reminders reach debtors via email, SMS, post (even fax). Auto-attach invoice copies. Collates all overdue amounts into a single reminder. Customer-level opt out.

Customer support you can rely on

Phone and email supportIn-app messaging. Installation and go-live support. 1:1 online training.

Credit insights

Continue to collect debt by adding a demand letter to your communication workflow. You can either choose your own preferred debt collector or use ezyCollect’s partner.

Online payment portal

‘Pay Now’ button from invoices, sales orders and emails. Payment portal shows your debtor all open invoices with options to pay multiple invoices or part-pay invoices. Choose to automatically surcharge credit card fees. Allocates payments received to MYOB Acumatica.

Escalate to debt collection

Group operators into teams or shifts. Distribute work evenly across teams or assign teams to specific customer groups. Use filtering to further define information seen. Colour coding highlights current issues.

Streamline and automate your receivables to proactively chase payments and get paid faster