Codecom

Established in 2006, Codecom has grown to be a leading supplier and manufacturer of telecommunications equipment. Codecom covers a broad range of telecommunications needs for companies big and small. Read their experience moving to MYOB Advanced>

By implementing MYOB Advanced, Kosmea gained:

  • 24/7 access provides more flexibility for all staff 

  • Easy segmentation of customers into groups 

  • Software allows for separate promotional based pricing and wholesale-based pricing 

MYOB Advanced equates to success for Codecom

With Melbourne and Queensland offices, Codecom covers a broad range of telco services for companies of all sizes.

Whether it’s a commercial installation or creating connectivity solutions, Codecom covers everything from “hands-on” installation to back-end equipment and accessories supply.  

The Problem

Codecom knows that when you’re delivering the very latest global technology solutions and equipment to your clients, you can’t afford to be anything less than leading edge yourself.

As Courtney Purcell, General Manager (Commercial) for Codecom points out, “We deliver industry-leading communications solutions, and build our reputation on quality, innovation and professionalism, so we have to ensure every aspect of our own business is equal to what we give our clients.”

As growth continued, Codecom realised that running two platforms — MYOB AccountRight for accounting and Excel for logistics, invoices, quotes etc — was putting a strain on the business.

As Purcell notes, “The way we were working had become inefficient, with many functions being manual and time consuming, and this in turn impacted on managing stock, purchase orders, invoices, not to mention a lack of visibility across all functions of our business.”

The Solution

Given that the cost of purchasing and implementing a completely new business management system is significant, the team at Codecom carefully evaluated their options.

After dismissing a number of products they contacted David Taylor at BusinessHub and they decided on MYOB Advanced. A detailed scope and understanding of Codecom’s business was initiated. This ‘business diagnostic’ mapped Codecom’s current business processes, and helped determine where they wanted to be in the future.

Existing data was reviewed and migration and configuration options were suggested, with requirements around customer special pricing & inventory (orders and codes to use) a major priority.

Once the migration of all the excel information including customer price deals, stock sheets and purchase order details etc was locked in, the BusinessHub team completed functional training prior to the ‘go live’ as well as providing the post ‘go live’ support to assist with the basic processing.

The Results

BusinessHub completed scenario based training in each module to familiarise the team with their data and the ‘look and feel’ of the new system so everyone was comfortable before the ‘go live’ date. They continue to provide on-demand support now the system is ‘live’.

From a business perspective, Kosmea now has more flexibility and visibility, in no small part due to the fact that everybody — including those working off site — has access to critical information and numbers, which in turn improves productivity.

Furthermore, with online sales growing the CRM component of the Kosmea website will become an extremely valuable tool. And, with a new website planned that will talk with MYOB Advanced, B2B and B2C information will be seamlessly integrated.

While Kosmea has come a long way Marie Kapetanakis is looking to what’s ahead: “We have a solid foundation to grow on and MYOB Advanced can help us expand the business, particularly as we enter the US market which will see us embark on further development of product.”

Marie concludes, “From every perspective we are more streamlined and more productive and that gives us more confidence to move forward.”

Courtney Purcell

General Manager (Commercial)

“Now that we’re cloud-based all aspects of our business are accessible everywhere, to the staff that need it”.

What Our Clients Say About Us

Find out how we help our clients simplify their path to success with business management software solutions.

Sergio Cortes

Managing Director, Daabon Organic

“Thanks to BusinessHub, we now have the most accurate information available at our fingertips.”

Laura Gatecliffe

General Manager, APTC Australia

“I can’t fault the service and support we’ve received from BusinessHub. They’ve been great the whole way.”

Rhonda Williams

Finance Coordinator, Amaze 

"From the first phone call and right through the implementation there is a ‘can-do’ attitude."