The Challenge
Amaze had been happily using AccountRight, but as its team, reach and reporting requirements expanded, the organisation began to outgrow the software.
To build reporting for management and account for government grant money, Rhonda would spend hours downloading files and manipulating data in spreadsheets. She’d then input that information into a presentable format. “That was my life – the spreadsheet queen.”
That manual intervention inevitably created errors – giving Rhonda more work and causing doubt in the numbers.
Management eventually called in a third party to collect data and build reports. It was a costly and lengthy process. As an NFP, Amaze is audited every year, so delivering accurate reports was essential.
The Solution
Amaze operates a complex organisation with a national helpline, office staff, donations and government grants all requiring oversight and reporting. It needed a dynamic and comprehensive system that could pull information from across the organisation, delivering a single point of truth and the ability to generate reporting automatically.
Because Amaze was also growing rapidly, it needed the system to streamline staff onboarding and easily manage project reporting. Rhonda says none of the systems she investigated fit the bill except for one.
“To make our lives a whole lot easier we wanted to work smarter, not harder, and MYOB has enabled us to do that.”
Amaze also cut costs – instead of paying the data collection and reporting company, it now gets the same insight from MYOB at a push of a button.
“We’ve been able to replace a few external systems and lots and lots of spreadsheets.”
With the help of the BusinessHub team, getting MYOB up and running was fast and efficient.
“The whole team at BusinessHub are great to work with. From the first phone call and right through the implementation there is a ‘can-do’ attitude. Nothing was too much trouble. It is a massive task to undertake such a project and this was quite daunting to begin with. Being able to pick up the phone and ask questions of any one of the team made it so much easier.”
The Results
Since Amaze shifted to the MYOB Acumatica platform, most of the manual admin work in Rhonda’s day – and the errors that came with it – has been eliminated. This has freed almost a full week each month to spend on more value-add tasks.
With MYOB Acumatica Payroll, tasks that Rhonda had previously spent hours doing, now take just a few minutes. She’s seen a particular improvement in onboarding – instead of constant back-and-forth via email, Rhonda simply sends incoming staff an invite to the online onboarding process.
“MYOB Acumatica makes my life a breeze. It’s really increased our productivity.”
Rhonda’s filing cabinet of people’s leave and personal details is gone, too. The self-service portal allows staff to check and apply for leave and update details themselves. “Updating details and managing leave all happens within MYOB – that’s amazing when you have to process leave for 50 people over Christmas. It’s streamlined a whole lot of tasks.”
Because timesheets are filed automatically with MYOB Acumatica Workforce Management, Amaze’s managers have one less thing to worry them. “When I gave them a sneak peek at how rostering would work, it made them exceptionally happy.”
Improvements since implementing MYOB Acumatica, MYOB Acumatica Payroll and MYOB Acumatica Workforce Management:
- Accurate financial reports help secure more government funding
- Streamlined staff onboarding, rostering and payroll minimises paperwork
- Real-time reports give insight from across the organisation
- Many hours of manual work per month eliminated
- Savings on time and expensive external suppliers and multiple systems
