Established in 2006, Codecom has grown to be a leading supplier and manufacturer of telecommunications equipment. Codecom covers a broad range of telecommunications needs for companies big and small. Read their experience moving to MYOB Advanced


The Problem

Codecom knows that when you’re delivering the very latest global technology solutions and equipment to your clients, you can’t afford to be anything less than leading edge yourself.

As Courtney Purcell, General Manager (Commercial) for Codecom points out, “We deliver industry-leading communications solutions, and build our reputation on quality, innovation and professionalism, so we have to ensure every aspect of our own business is equal to what we give our clients.”

As growth continued, Codecom realised that running two platforms — MYOB AccountRight for accounting and Excel for logistics, invoices, quotes etc — was putting a strain on the business. As Purcell notes, “The way we were working had become inefficient, with many functions being manual and time consuming, and this in turn impacted on managing stock, purchase orders, invoices, not to mention a lack of visibility across all functions of our business.”

The way we were working had become inefficient, with many functions being manual and time consuming.

Courtney Purcell

General Manager (Commercial)

The solution

The functionality of MYOB Advanced met our many needs including customer special pricing, advanced stock management, a customer portal as well as CRM.

Courtney Purcell

General Manager (Commercial)

Given that the cost of purchasing and implementing a completely new business management system is significant, the team at Codecom carefully evaluated their options.

After dismissing a number of products they contacted David Taylor at BusinessHub and they decided on MYOB Advanced. A detailed scope and understanding of Codecom’s business was initiated. This ‘business diagnostic’ mapped Codecom’s current business processes, and helped determine where they wanted to be in the future. Existing data was reviewed and migration and configuration options were suggested, with requirements around customer special pricing & inventory (orders and codes to use) a major priority.

Once the migration of all the excel information including customer price deals, stock sheets and purchase order details etc was locked in, the BusinessHub team completed functional training prior to the ‘go live’ as well as providing the post ‘go live’ support to assist with the basic processing.


The Outcome

Codecom’s move up to MYOB Advanced has been an unqualified success says Purcell, “Running every aspect of our business is 100% easier, particularly as we’ve really streamlined our processes and improved the accuracy of inventory and our customer pricing,” and she adds, “now that we’re cloud-based all aspects of our business are accessible everywhere, to the staff that need it.”

With MYOB Advanced, Codecom now has many valuable insights into their business that were previously unknown. Things like customer buying patterns and back order visibility and fulfilments, which enable them to make more informed and agile business decisions.

With their ERP software now in the cloud, Codecom’s business has been transformed, with all team members having access to accurate information at their fingertips, anywhere, anytime. This is vital to the decentralised workforce around AU and NZ and ensures accurate landed costing, accurate invoicing for quoted prices by sales reps, and accurate inventory to meet customer demands.

From a financial perspective, another positive for Codecom has been the significant changes to the invoice structure that has driven a decrease in days to pay and increased overall cash flow, which is always good for the bottom line.

Now that we’re cloud-based all aspects of our business are accessible everywhere, to the staff that need it. 

Courtney Purcell

General Manager (Commercial)