Careers at Businesshub
Join BusinessHub:
We’re always on the lookout for highly motivated and enthusiastic individuals to join our team. If that sounds like you, send your CV to talent@businesshub.com.au
What does working at BusinessHub Offer?
Whole-of-business systems exposure to our innovative clients who are running bigger and more connected businesses with MYOB’s cloud ERP. A friendly and supportive team environment that embraces diversity. Induction and professional development programs that take into account your individual skills, strengths and interests.
Centrally located, ergonomic and environmentally-friendly workplace. We’re located in Australia’s first 5 star Green Star commercial strata office building, fitted out with sit-stand desks and Aeron chairs.
Want to work with us?
We are expanding and we’re always on the lookout for talented people who share our corporate values:
Available & Responsive | We’re there for our clients
Professional & Efficient | We won’t waste our clients’ time or money
Knowledgeable & Results Driven | We’ll get our clients where they need to be
ERP/MRP Implementation Consultant | Manufacturing Specialist
In this role, you will lead our clients in implementing MYOB Advanced cloud ERP in their mid-sized manufacturing businesses using your strong accounting and manufacturing systems knowledge. Your key responsibilities include:
- Leading project discovery sessions and delivering project plans
- Process mapping and workflow design
- Project management including managing project deadlines, risks and budget
- System configuration and data migration
- Form and report customisation
- End user training focusing on client-specific workflows (to supplement and reinforce our online end user training)
- Escalation point for post go-live support for first 30 days
- Updating reports and dashboards based on live client data before closing out the project
- Informative handover of the client to our support and success teams
- 4+ years experience implementing a mid-tier ERP system for manufacturing businesses (MYOB Advanced, Acumatica, MYOB Exo, Pronto, Greentree, Sybiz, Accpac, SAP B1, Sage, MS Nav, MS GP, NetSuite)
- Excellent project management and time management skills
- Strong Microsoft Excel skills
- SQL and report-writing skills desirable
- Whole-of-business systems exposure to our innovative clients who are running bigger and more connected businesses with MYOB’s cloud ERP
- Friendly and supportive team environment that embraces diversity and innovative ideas
- Paid MYOB Advanced Certifications
- Induction program for your first 150 days at BusinessHub, and after that, a Performance & Development Plan (PDP) that takes into account your individual skills, strengths and interests
- Work-from-home flexibility where necessary or agreed, with weekly project meetings and monthly team online meetings to keep in touch with your work colleagues and share ideas
- Career pathway: Client Onboarding Senior Consultant, Client Success Consultant, module specialisation within existing role
BusinessHub is an MYOB Advanced Platinum Partner that helps mid-sized organisations to scale and grow using MYOB Advanced cloud ERP + payroll + workforce management. We are a close-knit team of problem-solvers, strategic thinkers and innovators who are expanding and looking to hire an ERP implementer with a manufacturing focus who shares our corporate values:
- Available and Responsive – We’re there for our clients
- Professional and Efficient – We won’t waste our clients’ time or money
- Knowledgeable and Results Driven – We’ll get our clients where they need to be
Melbourne, WFM and Gold Coast.
ERP Support Manager (MYOB Advanced)
This role focuses on providing functional application support for MYOB Advanced cloud ERP + payroll + workforce management, and you’ll be responsible for:
- Coaching our Support Consultants on how to investigate, trouble-shoot and resolve support cases.
- Monitoring support case progression and resolution times against our internal service standards.
- Receiving support escalations and resolving more complex software configuration issues.
- Planning the delivery of proactive support around the EOFY and scheduled software upgrades.
- Managing the development of our Advanced KnowledgeHub of ‘how to’ articles to streamline the client support experience.
- 5+ years of providing functional helpdesk support in relation to a mid-tier ERP system (MYOB Advanced, Acumatica, MYOB Exo, Pronto, Greentree, Sybiz, Accpac, SAP B1, Sage, MS Nav, MS GP, NetSuite)
- Strong understanding of accounting concepts and business processes (tertiary accounting/business qualifications are desirable)
- Positive leadership style
- Clear communicator with a passion for problem-solving and new tech
- Previous MYOB Advanced and payroll experience are highly regarded.
- Whole-of-business systems exposure to our innovative clients who are running bigger and more connected businesses with MYOB’s cloud ERP + payroll + workforce management
- Friendly and supportive team environment that embraces diversity and innovative ideas
- Paid MYOB Advanced Certifications & Badges (if you are not already Level 3 Certified on MYOB Advanced)
- Induction program for your first 150 days at BusinessHub, and after that, a Performance & Development Plan (PDP) that takes into account your individual skills, strengths and interests
- Work-from-home flexibility where necessary or agreed, with daily online case workshops and monthly team meetings to keep in touch with your team and share ideas
- Career pathway: software module specialisation within existing role.
BusinessHub is an MYOB Advanced Platinum Partner that helps mid-sized organisations to scale and grow using MYOB Advanced cloud ERP + payroll + workforce management. We are a close-knit team of problem-solvers, strategic thinkers and innovators who are expanding and looking to hire an ERP implementer with a manufacturing focus who shares our corporate values:
- Available and Responsive – We’re there for our clients
- Professional and Efficient – We won’t waste our clients’ time or money
- Knowledgeable and Results Driven – We’ll get our clients where they need to be
Melbourne, Victoria.
Payroll Software Support Consultant (MYOB Advanced)
This role focuses on providing functional application help desk support for MYOB Advanced Payroll and MYOB Workforce Management using your excellent customer service and problem-solving skills, backed-up by strong payroll knowledge and experience. As you’ll be helping clients use cloud payroll and WFM software, you don’t need technical IT skills for this role.
In this role, you’ll have a career parthway to being a payroll software implementer (if that is your goal) and you will be responsible for:
- Triaging, diagnosing and resolving support calls/emails relating to payroll and workforce management functions
- Developing and improving our Advanced KnowledgeHub of ‘how to’ articles
- Providing an excellent support experience as measured by ticket quality, call quality, resolution quality and timing, and overall client satisfaction
- 2+ years using or supporting a payroll system for mid to large businesses (such as MYOB Advanced People, Sage Micropay, SAP for HR, Chris21)
- Strong understanding of payroll concepts and processes (payroll diploma or Certified Payroll Specialist qualifications are highly desirable)
- Friendly and professional, client-focused with a passion for helping others and solving problems, willing to learn with a curiosity for new technology, excellent communication skills, team player
- Friendly and supportive team environment that embraces diversity and innovative ideas
- Paid MYOB Advanced Payroll and MYOB Workforce Management training and certifications
- Induction program for your first 150 days at BusinessHub, and after that, a Performance & Development Plan (PDP) that takes into account your individual skills, strengths and interests
- Work-from-home flexibility where necessary or agreed, with daily online case workshops and monthly team meetings to keep in touch with your work colleagues and share ideas
- Employee Assistance Program
- Career pathway: Payroll Onboarding /Implementation Consultant, Accounting/ERP Support Consultant
BusinessHub is an MYOB Advanced Platinum Partner that helps mid-sized organisations to scale and grow using MYOB Advanced cloud ERP + payroll + workforce management. We are a close-knit team of problem-solvers, strategic thinkers and innovators who are expanding and looking to hire an ERP implementer with a manufacturing focus who shares our corporate values:
- Available and Responsive – We’re there for our clients
- Professional and Efficient – We won’t waste our clients’ time or money
- Knowledgeable and Results Driven – We’ll get our clients where they need to be
Melbourne, Victoria.
ERP Support Consultant (MYOB Advanced)
This role focuses on providing functional application support for MYOB Advanced using your excellent ERP, problem-solving and customer service skills, backed-up by strong accounting knowledge and experience.
In this dynamic and flexible role, you will be responsible for:
- Investigating and resolving MYOB Advanced more complex support requests by providing superior help desk performance as measured by ticket quality, call quality, resolution quality and timing, and overall client satisfaction
- Developing and improving our Advanced KnowledgeHub of ‘how to’ articles to streamline the client support experience
- 2+ years using or supporting a mid-tier ERP system (MYOB Advanced, Acumatica, MYOB Exo, Pronto, Greentree, Sybiz, Accpac, SAP B1, Sage, MS Nav, MS GP, NetSuite)
- Strong understanding of accounting concepts and business processes (tertiary accounting qualifications are desirable)
- Friendly and professional, client-focused with a passion for helping others and solving problems, willing to learn with a curiosity for new technology, excellent communication skills, team player
- Previous MYOB Advanced and SQL experience is highly regarded
- Whole-of-business systems exposure to our innovative clients who are running bigger and more connected businesses with MYOB’s cloud ERP
- Friendly and supportive team environment that embraces diversity and innovative ideas
- Paid MYOB Advanced Certifications & Badges
- Induction program for your first 150 days at BusinessHub, and after that, a Performance & Development Plan (PDP) that takes into account your individual skills, strengths and interests
- Work-from-home flexibility where necessary or agreed, with daily online case workshops and monthly team meetings to keep in touch with your work colleagues and share ideas
- Employee Assistance Program
- Career pathway: software module specialisation within existing role, Client Onboarding Consultant, Client Success Consultant
BusinessHub is an MYOB Advanced Platinum Partner that helps mid-sized organisations to scale and grow using MYOB Advanced cloud ERP + payroll + workforce management. We are a close-knit team of problem-solvers, strategic thinkers and innovators who are expanding and looking to hire an ERP implementer with a manufacturing focus who shares our corporate values:
- Available and Responsive – We’re there for our clients
- Professional and Efficient – We won’t waste our clients’ time or money
- Knowledgeable and Results Driven – We’ll get our clients where they need to be
Melbourne, Victoria.
Get certified to implement MYOB Advanced!
Do you have accounting or ERP qualifications or experience? Are you passionate about ERP, solution design and streamlining business operations?
MYOB offers an online course to gain accreditation for MYOB Advanced. Visit MYOB Advanced Business Certification to find out more and register your interest.
If you’ve signed up for the MYOB Advanced Business Certification course and you’re looking to put your knowledge into practice, we’d love to hear from you!