DO I NEED AN ERP SYSTEM?

A guide for growing businesses (Part 1)

If you’re a growing business, you’ve reached the right place. In this two-part guide, we look at how ERP software can help your growing business increase productivity, improves customer satisfaction and reduce costly errors.

Learn how you can prepare your business for growth and success with streamlined processes, automation, insight and visibility across your entire operations. 

Closing gaps and driving growth

Based on our experience working closely with businesses Australia-wide, most businesses will fall into one of two categories. From the two categories below, think about which one best describes your current situation. 

1: Your business pushes along rapidly. Your customers are happy and this leads to a constant flow of prospects. You meet and exceed your goals.

2: Your business is struggling to keep up with customer demands. It’s even harder to stay competitive. Not only that, performance levels are at an all-time low. Staff are overworked to the point they are making mistakes that cost you money. Your performance is a slave to operational inefficiencies.

If you were to take a guess which one of the businesses above would benefit from a modern ERP solution? While it can seem like an easy question to answer, it’s not 2, but both! Why? Because thriving businesses need systems in place to work alongside their future growth while providing a competitive edge. And a struggling business needs to overcome all its challenges.

How is this achieved? ERP software implemented correctly allows business processes to be reimagined and streamlined. This increases productivity improves customer satisfaction and reduces expensive errors. In addition, it connects processes that may not currently talk to one another. This gives you insight and visibility across your entire operations.

And when it comes to staff, your employees can access accurate information from anywhere at any time. All they need is an internet-enabled device. Your leadership team can identify trends, monitor KPIs, capitalise on opportunities, and measure performance from reports and dashboards that use one single source of truth. 

So what’s holding you back from paving the way for future growth? Whatever it is, you need to overcome the limitations of older systems. You need a modern cloud-based ERP solution that can scale alongside your business needs whilst removing the cost of purchasing and maintaining expensive new hardware and old software. 

Based on our experience working in the Australian market, all growing businesses eventually hit a wall. The systems in place that helped them achieve their current level of success can’t keep up with their changing demands. Errors increase. Customer service levels fall and staff are overworked. But it’s not all doom and gloom. The right ERP solution will resolve these issues and empower you for future success.

How? By taking a consultive approach, BusinessHub can provide you with a tailored, comprehensive and connected business management solution that provides best-in-class accounting, sales, project, case, and customer management applications out of the box. Not to mention we have a team of some of the best minds in the Australian ERP space.  

Imagine taking all those complex financial, manufacturing, production, distribution, and retail-commerce business processes and streamlining them by implementing an easy-to-use, highly adaptable solution. we can help you achieve this with a modern ERP solution that delivers award-winning usability and end-to-end transparency. All while eliminating frustrating bottlenecks that diminish productivity. 

In part one of this guide, we will be looking at the following three reasons to consider an ERP system for your fast-growing business.

Seize Opportunities

Future Ready

Industry Expertise

Seize opportunities

To achieve success, you need to respond quickly to customer needs and market changes. You have to be able to take advantage of new opportunities as they present themselves. And before the competition does.

Sounds simple enough but unfortunately, older ERP systems can’t provide the level of operational transparency needed to recognise these changes.

This leaves you flying blind and eventually, has a trickle-down effect on innovation. Monotonous daily tasks consume your team’s time and drain their creative juices.

The solution? You need a robust financial and business management solution that tracks performance and identifies customer trends so you can seize on new opportunities.

How can MYOB Advanced help? It automatically transforms the raw data it collects from your entire business and offers powerful insights, converting intelligence into real-time reports and easy-to-follow dashboards.

For example, you can filter data to see where you may have weak links in your supply chain. You can easily analyse your sales pipeline, compare stock on hand to orders, and evaluate customer trends.

What to see firsthand how MYOB Advanced will empower your business by supporting international accounting requirements, multiple currencies, and translations? Click here, or continue reading.

Promote growth with future-proof technology

Based on our experience, most businesses will invest in technology to help with their growth. However, they ultimately find out that their systems can’t meet their ambitions. Let alone optimise their operations. In contrast, a cloud ERP solution is all about digital transformation – streamlining complex business processes along the way.

Our advice? Choose a modern ERP solution that embraces new technologies. One that ensures your business growth is not stunted by outdated technology. All the while meeting today’s needs and meeting and adapting to tomorrow’s demands. Without costly and time-consuming software development.

Take MYOB Advanced for example. It connects people, information, processes, equipment, and emerging technologies, including cloud computing, remote devices, and big data. The unified solution works to drive growth at every corner.

You can easily create, execute, and track campaigns to generate leads. It also shortens the sales cycle by streamlining sales processes, and managing your opportunities. 

The result? A modern ERP solution that’s easy to use, learn, and highly adaptable to your specific needs. Not to mention increased working capital that allows you to easily pounce on growth opportunities as they come your way.

Gain industry expertise + improve competitiveness

Despite the recent technological advances, we’ve found that most systems on the market offer limited functionality – failing to communicate between systems. For example, sales teams can’t identify inventory levels or the status of orders when speaking with customers. This can have a negative effect on customer satisfaction levels. 

The reality is, you need an ERP system that connects all of your business processes and workflows efficiently specific to your industry. 

The good news is that you’ve found this article. Because that’s what we do. We work with our clients to create a comprehensive range of specialised and general business capabilities based on your specific business. All in one unified and centralised solution.

Let’s look at a couple of our key industries and how we help them achieve success every day. 

Wholesale + Distribution

First things first – inefficient distribution processes delay shipments. Your manual and disconnected packing, shipping, and stock management processes are costing you money and increasing your risk levels. You could be missing out on sales opportunities because you can’t manage demand. These are things you definitely don’t want. 

By implementing a modern ERP solution into your business, we can help you automate and optimise your warehouse management and distribution processes. Say goodbye to disjointed systems and hello to streamlined, efficient operations.

We can help you create a workplace environment where your warehousing, shipping, and transportation workers can manage their daily tasks in one system. A system that allows them to receive orders from multiple sales channels, and view inventory across locations on any internet-enabled device.

We also help these very businesses manage their physical inventory and warehouse transfers, create pick lists, and process packaging. And lastly, we can help you manage your omnichannel sales, returns, and exchange processing.

Manufacturing

As a manufacturer, you need to find a way to maximise your resources while increasing engagement. The answer? An intuitive ERP system. MYOB Advanced delivers embedded and connected functions for all parts of the business.

We can help eliminate wasted efforts. Increase productivity. And connect demand with the way you purchase and produce.  

By implementing MYOB Advanced, our team can help you manage and analyse production order details, costs, and resources. Utilise mobile devices for clock-in and clock-out, answer material issues, and to provide real-time job costing.

We can also help you take advantage of scheduling and demand forecasts, optimised material purchasing, and maintain optimised stock levels.

Retail

Australian retail and wholesale businesses need software solutions that automate tasks and give your customer-facing employees a streamlined way of communicating with back-office operations. Failure to do so leads to poor customer interactions and support issues. Shipping and returns issues will also arise without a single back-end application integrated with your eCommerce store.

We can help you overcome these pain points by integrating your front-end sales processes with the back-end ERP system. We can help you support web and mail orders, phone sales, and in-store purchases. We do this by ensuring your financials, inventory, product descriptions, and sales data are up to date. Track order information, handle returns across channels, and offer customer-specific pricing and loyalty programs from one place. 

By taking a consultive approach and discussing how you run your business, we will create a solution that integrates seamlessly with eCommerce platforms such as Shopify and BigCommerce and pulls in orders directly from point-of-sale (POS) devices.

Take your first step towards the cloud

See the bigger picture; make better decisions, and know your data will always be 100% accurate and safe. All in the cloud. Get your Free Demo here>

We have trust in the MYOB brand and as it turned out their Advanced solution really did have everything we needed.

Marie Kapetanakis

CEO, Kosmea Australia

The functionality of MYOB Advanced met our many needs including customer special pricing, advanced stock management, a customer portal as well as CRM. 

Courtney Purcell

General Manager, Codecom